Policies

Find Kanyon Poly’s current policies for orders, lead times, custom products, shipping, freight claims, warranty coverage, dealer orders, privacy, and website use.

These pages are provided to help customers, dealers, and site visitors understand how Kanyon Poly handles common order and policy questions. If you need additional help, please contact us or connect with a local dealer through our Shop Local page.

Orders & Customer Care

• Refund, Return & Cancellation Policy
• Lead Time & Custom Order Policy
• Shipping, Delivery & Freight Policy
• Damage, Missing Items & Freight Claims Policy
• Warranty Policy
• Product Color & Material Disclaimer
• Sample Pack Policy

Dealer & Wholesale

• Dealer Order Terms & Freight Policy
• Dealer Program Terms
• Promotions & Discount Policy

Website & Legal

• Terms & Conditions
• Privacy Policy
• Accessibility Statement

Policy information may be updated from time to time. Please review the applicable policy before placing an order or submitting dealer-related requests.